Shipping policy

Last updated: 21 October 2026

1. Destinations and shipping costs

The countries we ship to, any address restrictions and the shipping cost for your order are always shown at checkout, before payment.

2. Delivery times

After your order is confirmed and paid, processing can take up to 7 business days. Processing time is in addition to transit time.

After dispatch, transit can take up to 25 business days. In total, delivery can take up to 32 business days. Public holidays in the country of origin and the destination country do not count as business days.

3. Where orders ship from

Orders may ship from a warehouse in Asia, sometimes in separate parcels. This never leads to extra charges you have not authorised.

4. Tracking

Where available, we email you a tracking number. For international shipments, tracking information may go without updates for some time.

5. Delays

If the stated delivery time has passed, contact us. We will look into it with the warehouse and the carrier and tell you what options are available.

6. Delivery address

You are responsible for giving a complete and correct address. An address change is valid only after we confirm it in writing and may no longer be possible once your order is being prepared. If a delivery fails for a reason attributable to the customer, we may charge the actual, documented cost of reshipping or return.

7. Risk during transit

When we arrange transport, the risk of loss or damage stays with us until delivery.

8. Priority or express shipping

When we offer priority or express shipping, its price and delivery time are shown before payment.

9. Cancellations, returns and shipping refunds

See our Refund Policy. For any shipping question, email us at beyondridgecommerceltd@gmail.com.